Plant hire, plant operators, waste management, aggregate supply, and asset finance: we do it all here at Rockthorn, making your life a whole lot easier. But how do we do it? Well, that’s down to our fantastic team.
In the third instalment of our Meet the Team series, we’ll introduce you to Caitlin, one of our hire desk controllers. Caitlin is a young worker, kickstarting her role in the world of construction early.
Read on to learn more about the lovely Caitlin, what her role entails, and why she believes more young people like herself should consider being a young worker in the construction industry.
Tell us a little about yourself
Hiya, my name is Caitlin, I’m seventeen years old. Outside of work, I have various hobbies like going to the gym regularly and reading and writing, which keep me in a strong headspace. I enjoy activities like visiting new cities and the sights they have to offer (and tanning on a hot beach with a cocktail).
Tell us about your role, and how long you’ve been with Rockthorn
I’m a young worker at Rockthorn, and my position is Hire Desk Controller (operations), which entails building strong relationships with customers and suppliers, administrative work such as breakdowns, placing orders, and ETAs for customers. My task involves being able to solve tasks and challenges quickly and smoothly. I have been doing this at Rockthorn since September 2024.
What made you choose Rockthorn?
To be totally honest, It had never crossed my mind to do a job such as this. I was given the offer through a friend who recommended me to Rockthorn, and after a long conversation with the managing director, Stuart, I decided to give it a go and spend a day in the office, since I was in limbo about what career I really wanted to do.
As soon as I stepped into the office, the atmosphere was so uplifting that it pulled me in. The work itself really interested me as there was lots to learn, and having the day with Tayla really gave me insight into what the operational role entailed and how teamwork, detail and attention matter.
What do you enjoy about your role?
I enjoy every single little detail about my role. I get to build relationships with customers and suppliers, knowing I’m supporting and handling issues for both of these each and every day. It really gives me a feeling of accomplishment.
What is your favourite thing about your role?
The office environment is such a pleasant experience daily and there’s always a great atmosphere. Everyone around me very much makes me feel part of the Rockthorn family ever since the day I started. There’s not a day where I go to work and don’t laugh with everybody.
Do any challenges come with your role? How do you combat them?
Working within operations comes with a lot of problem-solving and being able to sort issues out quickly and effectively. Communication, teamwork and facts are always key when it comes to resolving issues. It can sometimes get intense and stressful in the office when there is a lot that we all need to handle, but we are all such a tight team and help assist each other wherever we all can.
Do you have any favourite moments from your time at Rockthorn?
One of my favourite moments at Rockthorn is the Christmas period – we always have such a laugh and do many fun activities. We also have little competitions throughout the year and get rewards such as vouchers, and we make little bets on whose turn it is to do the washing up! As funny as it sounds, we are all like a little family who all bounce off each other and keep each other upbeat.
What have you learnt so far on your young worker journey?
It was quite a shift for me coming into this role having not previously done anything within this industry. However, I soon got the hang of it and made quick progress with the help and support of the amazing Tayla and everyone else surrounding me. Being in this job has taught me a lot about time management as well as how to stay focused and productive throughout the whole day.
What would you say to someone your age considering working in construction?
Even though people my age typically don’t think of a career like this, I would say that it’s one of the best things you could do. Especially if you have good teamwork, listening and communication skills. You will also make lifetime friends, who aren’t just your colleagues.
The Rockthorn team is here to help
Caitlin and the rest of the Rockthorn team have your plant hire and supplies needs covered. Whether you’re overseeing a long-term construction project and need a fleet of heavy machinery, or you’ve found yourself in a pinch and need a bit of kit sent immediately, we can get you what you need to keep things running smoothly.
Give us a call today on 0330 118 5030 and have a chat with one of our friendly plant experts, use our quick online quote form, or, if you already know what you want, head to our plant hire page, click the equipment you need, and request an availability check.